FAQ

What types of Evisa are available?
An Evisa is issued only for Short Visits to Sri Lanka for Business purposes, Tourism and Transit purposes.

How long is an e-Visa for Sri Lanka valid?
Tourist visa with Double Entry for 30 days.
Business visa with Multiple Entry for 30 days.
Transit visa with Single Entry for 2 days.

Is my personal information safe?
This site operates under the principles outlined in the Privacy Statement. Only the data required to process your application will be collected. It will be used only for this purpose. Data in your Www.eta-govt.com application will be stored on our secured servers.

Is it possible to apply for a new e-visa during visit of Sri Lanka?
Foreigners can apply for a new electronic visa only after leaving the territory of the Sri Lanka.

My passport is going to expire. Can I still apply for an e-Visa?
Your passport must have at least six months validity from the date of travel.


What happens if I already possess a valid visa?
If you already possess a valid Residence Visa or Multiple Entry Visa, a fresh ETA application cannot be lodged until that visa expires or is cancelled.

If I already possess a valid ETA, can I apply for a fresh ETA again?
ETA is valid for six months and a fresh ETA cannot be obtained using the same passport until that ETA expires. If you lose the passport which contains the valid ETA you may apply for a fresh ETA by paying the relevant fee again.

Do I need a ticket before I apply for an Evisa?
No, you do not. ETA can be obtained even before booking your ticket.

What can I do if I make a mistake in my application?
Once an application is submitted processed and payment is made, you cannot cancel the transaction and the payment cannot be refund. Therefore, please ensure that you enter your personal details correctly. If you have made an error, it is important that you correct it before confirmation. Once you have confirmed the details, your electronic payment card (credit card/e-commerce enabled debit card) will be debited for the non-refundable service charge. If you find out later that you have made a mistake, then you will have to submit a fresh application and pay the relevant fee again.